SHIPPING INFO
Shipping
On the 45th is located in Bracebridge, Canada and charges the sales taxes (HST) applicable to Ontario.
Orders shipped outside of Ontario are charged HST. We ship to Canada exclusively. We do not ship to P.O. boxes.
If you live outside of our shipping area please contact us and we can quote a shipping charge.
As a small business we do have nominal fees for shipping.
Lead Times
Most Decor items are stocked in our warehouse and ship within 7-10 business days. Lighting, furniture, rugs and large art ship directly from the manufacturer to you. Each item and manufacturers have specific shipping lead times.
Once you place an order, we'll contact you within 72hrs to give you an approximate lead time.
Once your item is shipped, you'll receive a tracking number where you'll be able to track the package and know its exact delivery date.
Orders with multiple items may have multiple tracking numbers and different arrival dates.
Most items on the website ship within 10-12 business days. Items with longer lead times like made to order furniture, art and some lighting has the approximate lead times listed in the product description.
Shipping Methods
Items are shipped via Courier at our discretion and may include: Canada Post, UPS, FedEx t to name a few.
Some of our larger items are considered oversize and may be shipped with a freight carrier. Please note STANDARD DELIVERY IS DOOR STEP ONLY. Meaning the delivery men do not enter the home or assemble the furniture. If you live in a building it would be brought into the lobby and no further. Other than beds and dining tables, most of our larger furniture pieces come fully assembled.
Please ensure you are comfortable bringing it to its desired destination in your home or contact us to upgrade to White Glove Delivery. White glove service may be requested in certain areas at an extra cost. The service includes unpacking, minor assembly and garbage removal. Please contact us for Details.
Order Notes
Please utilize the order note section during checkout to specify unique situations the delivery company may encounter during delivery. No elevator, small doorway, etc. Please ensure items being order fit through and into their desired destination prior to ordering.
If you have any questions about size please don't hesitate to ask. Additionally, if you would like us to add signature required, please let us know!
Delays
Delays in shipment or delivery can be caused due to holidays, busy season, weather or various other reasons. These delays are out of our control and can push the delivery window past the 2-4 weeks or lead time given at the time of ordering. We ask for your patience during these times as we do our best to ensure all items get to our customers as quickly as possible!
Stock
We do our best to feature in stock items but in some instances, products can sell out before we have the chance to update our website. If you purchase an item that is out of stock, we will contact you with an estimated stock date. If the date isn't to your liking, we will reimburse you 100% and/or suggest a similar in stock item. Please contact us for stock inventory and specific lead times.
Rural Location
Please note if your delivery is going to a beautiful lakeside cottage, picturesque country cabin or any lovely rural location you may be subject to additional shipping charges. We will gather a quote and send it your way after placing your order.